US patterns for human-in-the-loop workflow automation
US patterns for human-in-the-loop workflow automation
Last Updated: February 2026
11 Pages
https://sg1consulting.us
Design automation so AI prepares, classifies, and routes work while humans approve high-risk actions. Keep audit logs, exception handling, and rollback steps from day one. Compliance-safe automation is a process design problem, not just a tooling choice.
Sensitive data reminder
| Step | Automation role | Human control |
|---|---|---|
| Document intake | Capture + classify | Spot-check confidence and exceptions |
| Data extraction | Draft structured fields | Approve low-confidence fields |
| Routing | Assign owner/queue by rules | Override routing when flagged |
| Notifications | Send reminders/status updates | Approve external messages if sensitive |
| Final action | Prepare transaction or record update | Required approval before commit |
Important
| Document | Why it matters |
|---|---|
| Workflow map + exceptions | Prevents hidden manual work from being skipped |
| Approval matrix | Clarifies who signs off on what |
| Data handling notes | Supports privacy/security review across teams and vendors |
| Monitoring metrics | Shows if the automation drifts or fails |
| Rollback/runbook | Reduces outage and incident response time |
Use this guide after selecting a workflow with the What to Automate First scorecard and before finalizing pilot scope. It also pairs well with our pilot-first vs full transformation comparison. US teams should also confirm vendor and subcontractor access boundaries early.
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